Delivery Policy

Delivery Costs

Delivery is charged based on the total volumetric consignment weight of your order.

Scrum Machine Delivery Costs:

Depends on the model of the machine.

Certain postcodes, Scottish Highland, Northern Ireland and Offshore Islands may incur a surcharge to above prices. All International deliveries are charged on an individual order basis. Please ask us for an exact price.

Availability & Delivery Times

We hold most items in stock as a manufacturer and are therefore in a position to offer a same-day despatch on all orders placed by 1 PM.

However, if you miss the deadline, we will still try our best to accommodate you for same-day despatch, if we can.

Please call 01769 550284 for urgent orders or if you have missed the deadline.

Orders despatched on a Next Working-Day Delivery basis are usually delivered next working day between 9 AM and 6 PM provided the order was placed and paid for before 1 PM. Working Day includes Monday to Friday and excludes weekends and bank holidays. All orders placed on a friday after 1 PM will normally be despatched on monday. Delivery lead time estimates are usually mentioned on individual product page and are a guide. You can also choose your speed of delivery during checkout.

We can also deliver to you Before 9AM, Before 10AM, Before NOON or on a Saturday for an additional charge which will be informed to you before we process the final order. Just let us know.

To keep delivery costs to a minimum and to ensure guaranteed deliveries, we regularly use multiple couriers depending on the ordered items.

All customised goods can be delivered using standard delivery within 10 - 12 weeks or we can deliver them quicker in 2 - 3 weeks or even in a matter of days using specialised courier services for an additional charge. This charge will always be calculated and informed to you before we process the final order. Feel free to ask us for a quote.

Tracking your Order

You can track the progress of your order by logging into "My Account" section of the website. Click Here to login or register a new account.

You will normally receive a notification of despatch of your order which is usually accompanied by a Tracking number for the delivery.

In the rare case of a problem with delivery, please call us on 01769 550284 and we will sort this out for you on a priority.